Academy Home Care Services Ltd

About Us

Academy Home Care is a domiciliary care agency providing a professionally run service, taking into account people’s personal choices, needs and wishes.

We deliver all aspects of personal care to the elderly and disabled, 18 years and over. Our staff are all fully trained in 21 areas of the Health and Social Care Sector and all have DBS enhanced clearance. We are registered with the CQC and therefore licensed to provide the services we offer.

We are a fairly small agency with plenty of years’ experience within the health and social care industry. We cover the Kingswinford, Wordsley, Wall Heath, Brierley Hill and Stourbridge areas.

The Managing Director started Academy back in 2005 after working in domiciliary care for many years. Her aim was and still is to provide a very high standard of care to all those that require care support within their own homes.

The Manager worked in domiciliary care too as a carer for over 12 years before taking the Manager’s role at Academy in 2006. Delivering the service she now manages gave her the knowledge and understanding on how to achieve the best outcomes for the people that use Academy.

Academy remains a local, relatively small agency, which allows us to have that extra personal touch. We take pride in the fact that the feedback we receive supports our aim to maintain a high care standard delivery consistently.

Our retention of staff is very high, which in this sector is very good in itself as health and social care does have a high significant turnover of staff. Feedback from staff show that they enjoy the role and are passionate about the role they play in people lives and their outcomes. Having a high retention of staff means that we can offer a service that contains continuity, which we know is very important to those using our service.

We genuinely care and strive for the best outcomes for our Service Users and to ensure we continue to do so, we do regular quality assurance audits. These can show if there are any areas we are failing and ensure we make any changes necessary promptly.

We truly believe that because the Management are passionate about the service delivery, that this reflects in the staff we employ and how they deliver the service.

If you wish to put your or your relatives care in our hands, we can assure you that those hands are safe ones.